Note: You need full access rights to the mailbox you wish to add. Please contact the IT team to ensure you have the appropriate permissions.

Mac #

1. Open the Outlook app, select Outlook from the top menu, and click Settings.

2. In the Settings menu, select Accounts.

3. Click the Delegation and Sharing option.

4. Select Shared With Me and click on the + symbol.

5. In the pop-up box, search for the required shared mailbox using the search bar, select it, and click Add.

The shared mailbox will now appear under your profile. This may take a few minutes to show.

Windows #

1. Click the File menu in Outlook.

2. Select Account Settings, then choose Account Settings from the dropdown.

3. Select your email account and click Change.

4. In the new window, click More Settings.

5. Go to the Advanced tab, click Add, then enter the shared mailbox. Click OK.

6. The shared mailbox will now appear under your email profile. This may take a few minutes to show.

Outlook Online #

After following these steps, the shared mailbox will be visible in Outlook Online from the left menu every time you log in.

1. Log in to your Outlook Web App at Outlook Web App.
2. In the left menu, click the three dots next to Folders or right-click Folders.

3. Select Add a shared folder or Add shared mailbox.

4. In the pop-up window, type the name of the mailbox you have access to, and click Add.

The shared mailbox will now appear in your Outlook online.

If you no longer wish to see the shared mailbox, right-click the mailbox folder and select Remove shared folder.