To receive support for the printers around the school, if the issue is low ink, paper jam, or specific error codes, submit a ticket to IT department by selecting to “Submit a ticket”. When writing the ticket, list the message on the printer and the location of the printer so they know where to go.

Any new applications that a staff member needs, has to be requested via a ticket sent to helpdesk. In the ticket, it should list the name of the app, who needs it (other staff members, specific students, or year levels), and if it requires to purchasing.

Select the button labeled “Submit a ticket” which will then take you to your emails. Write out the issue you’re having and an IT member will get back to you as soon as possible.