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Latest Posts

  • PowerPoint – External Media / YouTube

    Embedding YouTube Videos in Powerpoint Embedding online videos such as YouTube is as simple as finding the video you would like to embed and copying the video URL. Open your PowerPoint and choose the Insert tab from the toolbar. Click the “Online Film” button and paste the Video URL. Blocked Videos When opening a PowerPoint…

    Joel Tomkins

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  • How to Book meeting Rooms and Resources

    The Meeting Room Booking System allows users to book various resources, including meeting rooms, ovals, buses, multipurpose courts, and digital technology devices. It also helps the staff and students to utilize the college resources efficiently to improve productivity. Follow the steps below to make a booking: 2. Select Advanced and then select Proceed 3. Choose…

    Sridhar Gaddam

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  • Adding Shared Mailboxes to Microsoft Outlook

    Note: You need full access rights to the mailbox you wish to add. Please contact the IT team to ensure you have the appropriate permissions. Mac 2. In the Settings menu, select Accounts. 3. Click the Delegation and Sharing option. 4. Select Shared With Me and click on the + symbol. 5. In the pop-up…

    Sridhar Gaddam

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  • Changing your College Account Password

    Mac Changing Your Password Using Jamf Connect 2. A pop-up will appear asking for your Username and current Password. Once the information is entered, click Continue. 3. Select the Edit icon under “Account Settings” -> “Password”. 4. Enter your new password. Ensure your new password meets the organisation’s requirements (e.g., minimum length, special characters). 6.…

    Joanne Brown

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  • Printer Troubleshooting

    This guide is to list off some basic troubleshooting methods on issues with printing. These issues can be: Printer Locations 1. Select the Spotlight Search in the top right 2. Search ‘Self Service’ 3. Once opened, select All from the list on the left 4. Scroll down until you see ‘Install Staff Printers’ and select…

    Wesley Jones

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  • Microsoft Teams Activity Status

    The Activity Status in Microsoft Teams shows your availability to others in the organisation. Your presence is updated in real-time, indicating whether you’re available, busy, or away. Below is a description of the presence states in Teams: You are currently active and available to receive notifications and calls. You are not free but can still…

    Joanne Brown

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  • Video or Audio Plays in Fast Forward or Audio is High Pitched.

    If you experience videos playing in fast forward or skipping to the end when connected to a screen via HDMI this is a known issue with MacBooks. Unfortunately, the only solution is to restart your MacBook. If another solution becomes available this guide will updated.

    Joel Tomkins

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  • Clear Your Browsing Data in Google Chrome

    Clearing browsing data, which includes cached items, in Google Chrome can resolve issues caused by outdated or corrupted website data. For instance, it has been known to fix problems such as Canvas preventing students and staff from attaching documents from their devices. Note: The following instructions are for both Windows and Mac Devices To clear…

    Wesley Jones

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  • Upper Primary Classroom – iPad AV Control

    Some classrooms at the College are controlled via touch panels or iPads as part of the Q-SYS environment. As more rooms are updated, this system will expand across both Primary and Secondary Schools.  For information on Secondary School classrooms controlled via touch panels, please refer to this document. For updated Primary School classrooms, the AV…

    Cory Potts

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  • Hive Rooms AV System Guide

    The Hive Rooms are equipped with 75″ non-interactive screens on trolleys. Due to the space’s flexible nature, divisible walls, and regular use for meetings and other events, the capacity to share content across all four rooms has been provided. For reliability, content sharing is enabled only through a wired connection. Currently, it is not possible…

    Cory Potts

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